Jeep Recalls Grand Cherokee Again for Same Defect in US

More than 80,000 Jeep Grand Cherokee units are being recalled in the United States for a defective rear coil spring issue. This recall follows a 2023 campaign addressing the identical problem, but this time to correct poorly executed repairs from the initial campaign.
"This defect has generated nearly 300 warranty claims and dozens of complaints" — Documents filed with the NHTSA
A Recall to Fix a Recall
Stellantis finds itself in a particularly awkward position with its Jeep Grand Cherokee. The automaker must recall 80,620 vehicles produced between 2021 and 2023 in the United States, including the seven-seat Grand Cherokee L variant. The reason? Repair shops failed to properly execute the repairs during the initial recall launched in 2023.
This new campaign addresses precisely the same issue: rear coil springs. During the original repairs, some workshops allegedly failed to correctly reposition the springs or their isolators—a lapse that carries serious implications for a SUV weighing well over two tons.

Springs That Can Detach
The defect may appear trivial at first glance, but its potential consequences are decidedly grave. A misaligned spring can gradually shift within its housing, eventually separating entirely during operation. On a vehicle the size of the Grand Cherokee, such a failure triggers an abrupt and dangerous change in handling characteristics.
The NHTSA (National Highway Traffic Safety Administration) has documented nearly 300 warranty claims and several dozen complaints related to this issue. Mercifully, no accidents resulting in personal injury have been reported to date.
Which Vehicles Are Affected?
The Grand Cherokee and Grand Cherokee L produced between 2021 and 2023 are subject to this recall, with one notable exception: models equipped with air suspension. These utilize a different system unaffected by the coil spring defect.
The recall currently applies only to the American market. No communications have been issued regarding similar measures for other territories, particularly Europe.
A Tarnished Brand Image for Jeep
This situation exemplifies the difficulties Jeep has faced in recent years. The Grand Cherokee, despite its considerable popularity in the United States, continues to accumulate technical problems. This double recall for the identical defect raises serious questions about the quality of repair procedures and oversight of safety campaigns.
For Stellantis, this recall represents a substantial financial expense, not to mention reputational damage. Affected owners will be required to return to dealerships for another intervention, this time under heightened scrutiny.
Repairs Under Close Watch
Jeep dealers have received explicit instructions for this new campaign. Technicians must follow a reinforced protocol to ensure proper positioning of the springs and their isolators. An additional quality control procedure has been implemented.
Owners will be contacted directly by Jeep to schedule their dealership appointments. Repairs will be fully covered by the manufacturer, as is standard for all safety recalls.
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Sophie RenardSpecialist luxe, premium, sportive, sport auto, allemandes, reglementation, assurance, prix, ventes
Spécialiste du segment premium et luxe, Sophie couvre l'actualité des marques prestigieuses depuis 12 ans. Ancienne attachée de presse pour un cons...
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